When you open an account with us you have the option to receive a check card. Your new check card will grant you easy access to your money at any ATM and will allow you to make purchases with the funds available in your checking account. 


Introducing ChipCards

First Citizens’ will soon be offering debit cards with chip technology – an enhanced security. We are beginning to roll our chip cards to all our cardholders, so there is no need to request one. You will receive your new card in the mail before your current card expires.

Receive an enhanced level of security. When used at a chip-enabled terminal the point of sale for an ATM, a small computer chip embedded in the card adds a new layer of protection against unauthorized use and counterfeiting. Information programmed into the chip is personalized for your account and each transaction generates a unique code that can’t be used again.

Check out with ease.Simply insert your card in a chip-activated terminal, follow the prompts and remove your card when the transaction is complete.

Enjoy global acceptance. More places than ever now accept chip cards. Whether you checkout using chip technology or swipe your card, you can pay with confidence worldwide.

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Just a Friendly Reminder

Your security is important to us. That’s why it’s important to activate your Visa® CheckCard as soon as you receive it. To activate your new or replacement card and set a PIN, call toll-free 1-800-448-8268. If you do not know or have forgotten your current PIN, you can select a new PIN or change the one you are currently using, by calling 1-800-448-8268.


Flat Card Technology

First Citizens’ uses flat card technology to produce your Visa Check Card. The card number is not raised and is printed directly on the flat card. This technology allows the Credit Union to issue a replacement card to you within 24 hours in the event that a card is lost, stolen or compromised.


Visa ® Gift Cards

Looking for a great gift idea? First Citizens' Visa Gift Cards are the perfect gift for anyone no matter what the occasion- birthday, wedding, anniversary, holiday or graduation! You decide the amount and the recipient decides where to use it. Best of all, it can be used everywhere Visa debit is accepted.

The Gift Cards can be purchased by members only and are available in all our branches. Gift Cards can be purchased in amounts ranging from $10 to $750 at a cost of just $4.95 per card!

Give a good gift, give the Visa Gift Card! To Learn More Click Here

The Visa Gift Card can be used at over twenty million locations worldwide wherever Visa debit cards are accepted. Following 12 consecutive months of inactivity, a monthly fee of $4.95 will be applied to any remaining balance. Funds do not expire. The Visa Gift Card is issued by The Bancorp Bank pursuant to a license from VISA U.S.A. Inc. The Bancorp Bank; Member FDIC.


Before You Travel

In the event you will be traveling out of the country and will need to use your First Citizen' Visa Debit Card, we ask that you notify us as soon as possible. This is so that we can monitor your account closely and to ensure your access to your funds when using your First Citizens' Visa Debit Card. If you will be traveling outside of the United States you will need to contact us at 774-628-7875 in order for us to authorize out of country transactions on your debit card. 

Please update your phone numbers with us, including your cell number. You can also provide us with a temporary phone number. Please be sure to let us know when you return so we can remove this temporary number. This will allow Fraud Prevention to reach you during your travels, should it be necessary. If you are traveling abroad please take our contact info with you should you need to contact us.



Preventing Fraud