When you open an account with us you have the option to receive a Visa® debit card. Your debit card will grant you easy access to your money at any ATM and will allow you to make purchases with the funds available in your checking account. In partnership with Visa®, your debit card comes with many added features and benefits. Check them all out below!
Visa Secure Remote Commerce
Love shopping online, but hate all the hassles when it’s time to pay? VSRC is a digital payment service that makes your online shopping experience fast and secure. You can use it anywhere Visa Secure Remote Commerce is accepted; just look for this logo
And don't forget to add your First Citizens' Visa debit card to other merchants such as:
Just a Friendly Reminder
Your security is important to us. That’s why it’s important to activate your Visa® debit card as soon as you receive it. To activate your new or replacement card and set a PIN, call toll-free 1-800-642-7515. If you do not know or have forgotten your current PIN, you can select a new PIN or change the one you are currently using, by calling 1-800-642-7515.
Your mobile device offers a convenient, secure way to shop online or on the go; without using cash or your First Citizens' Visa ® debit card! Just enter your First Citizens' Visa ® debit card information to get started. Look for merchants that feature the contactless symbol and simply hold your mobile device up to a payment terminal to purchase your items! It is that easy, fast and convenient.
ATM SUM Network
We want you to have the freedom to access your money when you want, without incurring costly fees. To help you avoid fees when using some other banks’ ATMs, we’ve joined the SUM® Program. This alliance of local banks and credit unions lets you make surcharge-free withdrawals at ATMs in the SUM program that display the SUM logo.
To find ATMs that are surcharge-free, click here!
Before You Travel
In the event you will be traveling out of the country and will need to use your First Citizen' Visa debit Card, we ask that you notify us as soon as possible. This is so that we can monitor your account closely and to ensure your access to your funds when using your First Citizens' Visa debit Card. If you will be traveling outside of the United States you will need to contact us at 774-628-7875 in order for us to authorize out of country transactions on your debit card.
Please update your phone numbers with us, including your cell number. You can also provide us with a temporary phone number. Please be sure to let us know when you return so we can remove this temporary number. This will allow Fraud Prevention to reach you during your travels, should it be necessary. If you are traveling abroad please take our contact info with you should you need to contact us.