We’re excited to let you know that later this month (September), we will be enhancing our online and mobile banking systems to improve your banking experience.

 
The enhancement will give you a different look and feel to your online and mobile banking experience but the functionality will be the same. Your new online and mobile banking homepage will consist of tiles (or blocks) with functionality such as being able to quickly view accounts, make a transfer, pay bills, secure messages and more without having to leave the homepage and navigate to other pages.
 
As we continue to work behind the scenes to finalize a date, the first change you will notice is your Login page will look different starting September 11, 2019. Your login information will not change, only the appearance of the page.
 
Please read our Frequently Asked Questions below which provides important information. If you have any questions regarding this matter, please contact us at 1-800-642-7515.
 
FAQS
 
1)What will be changing?
It’s simple, the enhancement will give you a different look and feel to your online and mobile banking experience but the functionality will be the same. The enhanced system will enable us to serve you better with simplified navigation that places specific banking tasks into tiles. Your new online and mobile banking homepage will consist of tiles (or blocks) with functionality such as being able to quickly view accounts, make a transfer, pay bills, secure messages and more without having to leave the homepage and navigate to other pages.
 
2)When will this be happening?
We will be launching the new online and mobile banking look in September. We are still working hard behind the scenes to finalize the date and will be announcing that very soon.
 
3)Can I keep it the way it looks now?
No. All members will be converted to our new looking order for us to provide the best, most secure online and mobile experience.
 
4)Will I have the same functionalities available with this new enhancements I do currently?
Yes! All functionalities will be available with the new enhancement.
 
5)Is my Online and Mobile Banking Password changing?
No, your password will remain the same.
 
6)Is my Online and Mobile Banking User ID changing?
No, your Online and Mobile Banking User ID will not change.
 
7)Will my account number(s) change?
No, your account number(s) will not change.
 
8)Will my facial recognition or fingerprint ID need to be reset?
No, your facial recognition or fingerprint ID will remain active.
 
9)Will my information be safe?
Yes. Keeping your account information safe and secure is a top priority, so you can be assured that your personal information will be safe.