First Citizens’ takes the security and privacy of our members very seriously and will do our best to inform our members of current scams and data breaches. To help, we offer the following tips and information to protect yourself from scams. We ask that our members please be diligent in managing their accounts and continue to be on the lookout for fraudulent activity. If you notice anything suspicious regarding your accounts please contact our Contact Center at 1-800-642-7515.
Members Please Beware- June 6th Fraud Alert
Control Your Card with Card Controls & Alerts
When you enable Card Controls & Alerts through First Citizens’ Web Browser and/or Mobile Banking App, you control when, where and how your First Citizens’ Visa® Debit Card can be used. Card Controls and Alerts allow you to control your spending while providing additional security. It’s easy too! With one switch you can lock and unlock your debit card along with many other options.
Learn how to turn on the power of Card Controls & alerts by clicking here.