First Citizens’ has always requested for you to notify us in the event you will be traveling out of the country and will need to use your First Citizens’ Debit Card. This is so that we can monitor your account closely and ensure you have access to your funds when using your First Citizens’ Debit Card.

If you will be out of traveling outside the United States you will need to contact us at 1-800-642-7515 in order for us to authorize out of country transactions on your debit card.

Please update your phone numbers with us, including your cell number. You can also provide us with a temporary phone number. Please be sure to let us know when you return so we can remove this temporary number. This will allow Fraud Prevention to reach you during your travels, should it be necessary.

If you are traveling abroad please take our contact information with you in the event you need to contact us.