Routing Number: 211384586
Need a little help? Have a few questions? We want to ensure that your questions and concerns are always addressed in a timely matter. That is why for your convenience, we offer several contact options.
Looking for some quick or basic information while you're on the go? Try our Direct Access Account Info Center. Get your account information, quickly and directly. It’s easy, it’s FREE and available 24 hours a day, 7 days a week!
Contact Center: 1-800-642-7515
Hours:
- Mon. - Wed: 8:00 am - 5:00 pm
- Thurs. & Fri: 8:00 am - 6:00 pm
- Saturday: 8:00 am - 2:00 pm
- Sunday: Closed
Direct Access Account Information Telephone Center: 1-800-991-4296
- Check your balances
- Confirm deposits and withdrawals
- See if a check has cleared
- Transfer funds between Checking and Savings
- Transfer funds for Loan or Mortgage payments
- Check Loan and Mortgage rates
- Collateral or Overdraft Line of Credit payments
For Lost or Stolen Debit Cards
1-833-337-6075 (outside of normal business hours)
Online Banking Live Chat Now Available:
Frequently Asked Questions
Loan Operations Fax Number:
For loan payoffs
Fax: 774-628-7891
Error Notices and Information Requests:
Please send any written Error Notices or Information requests pertaining to your loan to:
First Citizens' Federal Credit Union
200 Mill Road, Suite 100
Fairhaven, MA 02719
Attn: Member Inquiries Department