At account opening, members can receive a Visa® Debit Card

First Citizens’ Visa® Debit Card is accepted in millions of locations and ATMs worldwide.  No matter how you shop online or in stores, you'll enjoy secure and convenient transactions.
Plus, with our instant issue service, we can print a card on the spot at any of our branches. Check out the different Visa® Debit Card designs we offer. In partnership with Visa®, your First Citizens’ Visa® Debit Card comes with many added features and benefits.

CardHub.. More Power & More Peace of Mind

Ready for a simpler way to manage your Visa® Debit Card?  CardHub allows you to manage your Visa® Debit Card all in one place.  You can control your debit card usage and stay informed about your debit card activity. Just log into your Online/Mobile Banking and simply go to Cards to get started. 
 
Below are some of our CardHub features:

•    Receive real-time alerts when your Visa® Debit Card is used, allowing you to stay informed of potential fraud. 
•    Control usage by turning your card on/off, setting spend limits, and restricting transactions by transaction type, merchant type and location. 
•    Easily add your card to your digital wallets.
•    Know where your card is stored online. 
•    Keep us in the loop on your travel plans with travel notifications 
•    Activate your card and create/change your PIN. 


Add your First Citizens' Visa debit card to other merchants

Activation Information

Your security is important to us. That’s why it’s important to activate your Visa® Debit Card as soon as you receive it. You can activate your new or replacement Visa® Debit Card(s) and set a new/forgotten PIN, within CardHub (located in your Online/Mobile Banking) or by calling 1-800-642-7515.

Digital Wallet

Your mobile device offers a convenient, secure way to shop online or on the go; without using cash or your First Citizens' Visa ® Debit Card!  You can add your card seamlessly to your digital wallet in CardHub or by manually entering your card information in your wallet. Look for merchants that feature the contactless symbol  Contactless Symboland simply hold your mobile device up to a payment terminal to purchase your items! It is easy, fast, and convenient. Get your Digital Wallet setup today!


ATM SUM Network

We want you to have the freedom to access your money when you want, without incurring costly fees. To help you avoid fees when using some other banks’ ATM's, we’ve joined the SUM® Program. This alliance of local banks and credit unions lets you make surcharge-free withdrawals at ATM's in the SUM program that display the SUM logo. 

Find ATM's that are surcharge-free!


Visa Secure Remote Commerce

Love shopping online, but hate all the hassles when it’s time to pay? VSRC  is a digital payment service that makes your online shopping experience fast and secure. You can use it anywhere Visa Secure Remote Commerce is accepted; just look for this logo Visa Arrow Learn more about Visa Secure Remote Commerce.

Before You Travel

In the event you are traveling and will need to use your First Citizens’ Visa® Debit Card, we ask that you notify us as soon as possible prior to your travel departure. You may do so in CardHub (located in your Online/Mobile Banking), by calling 1-800-642-7515, or by chatting with an agent on our website.

Helpful Links
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