Whether it's the latest announcements, news or we're sponsoring a local event. This is your source to information about First Citizens'.
Change in Mobile Check Deposit - 6/1
Effective July 1, 2018, all mobile check deposits must include “For Mobile Deposit Only” written under the endorsement on the back of the check. For checks that have a mobile deposit checkbox, checking the box is also acceptable. Failure to write “For Mobile Deposit Only” or checking the mobile deposit checkbox (if available) will result in the rejection of the mobile deposit. This change is a result of recent industry-wide requirements from the Federal Reserve.
Please contact our Contact Center at 1-800-642-7515 with any questions during our normal business hours.
NEW Mobile Live Chat:
We are excited to have launched live chat in our Mobile Banking App! Starting today, you can chat with a member of our Contact Center to assist with complications, answer questions or just request your balance. With live chat we hope to make your banking experience easier, and more convenient. Download our App and start chatting today!
Orleans beginning remodel 3/6:
We are thrilled to share some news with our Cape Cod members! Our Orleans Branch, located at 198 Route 6A, Orleans MA, will begin an exciting remodel in March. Please excuse our appearance during the renovations; we will remain open. We will share more details about the renovations throughout so stay tuned!