Whether it's the latest announcements, news, system upgrades or maintenance, this is your source to information about First Citizens'. Check back for more updates!


Facebook Contest- Your Theatre Inc Tickets (4)
First Citizens' loves local arts! That's why we are randomly giving away FOUR tickets to your choice of a show at Your Theatre Inc. in New Bedford!

The shows playing are: Crimes of the Heart (running March 1-10) or The Play That Goes Wrong (running May 10-19)
 
Your Theatre is a non-profit, volunteer, community theater group in New Bedford, Massachusetts. Founded by Mary A. Smith in 1946, the theater has been in continuous operation since, and produces four to seven shows each season. The organization also offers an annual scholarship for students pursuing the arts. Learn more about them by visiting their website.

To enter:

💙 Like & follow our Facebook page
💙 Complete the survey with your contact information and choice of show here: https://www.surveymonkey.com/r/fcfculovesthearts

For rules and regulations, click here.

The winner will be randomly chosen and contacted by 9 AM tomorrow, Tuesday, February 20th.


With a new year, comes new upgrades and enhancements! We will be upgrading our ATM software at all of our branches during the month of January and February. During this upgrade, please utilize the branch for transactions or a neighboring branch ATM for transactions. Below is a list of locations that will be out of service along with the corresponding dates. 

2/14/24 – New Bedford North Walk-Up
2/15/24 – Raynham Drive-Up
2/20/24 – Mashpee Drive-Up
2/22/24 – Falmouth Walk-Up
2/28/24 – Hyannis Drive-Up



In recognition of Getting Better Every day, Doing What’s Right, and Supporting Our Community, we are excited to announce all the ways you can pay your First Citizens’ loans without incurring a fee. Beginning January 8, 2024, you will have the following options:

  • Login to Online or Mobile Banking and pay using a First Citizens’ account.
  • Pay your loan with another institution’s account via our Online Loan Center. You may pay as a guest or create an account.
  • Call 1-844-722-4138 and pay your loan using an account/routing number.
  • Visit one of our First Citizens' Branches.
  • Mail regular payment checks to: First Citizens’ Federal Credit Union, PO Box 4107 Woburn, MA 01888-4107. 
In addition to those fee free options, you may call our Contact Center at 1-800-642-7515 to pay your loan for a $7.50 processing fee. We encourage members to take advantage of the options listed above prior to calling a representative.



Are you in need of hearing some positive vibes? We got you covered! Call our phone system at 1-800-642-7515 , Press Option 1 for English then Option 7 for a positive message!


Internet Explorer Users- Take Notice
Your safety and security is important to us which is why we frequently upgrade our security features and requirements. Due to numerous security vulnerabilities with Internet Explorer, as of December 6th, online banking will no longer be supported by Internet Explorer.  Please use an alternative browser such as Chrome, Firefox or Safari to log into online banking or access your accounts on the First Citizens' mobile app. 


Press Releases:

First Citizens’ President & CEO Announces Retirement; Names Successor

First Citizens’ Charitable Foundation Gives to Big Brothers Big Sisters of Cape Cod & Islands to Stay Connected with Youth

Team up with First Citizens’ Federal Credit Union and Give Back to Your Community

First Citizens’ Federal Credit Union Announces Accessory Dwelling Unit (ADU) Loan Program