What's Happening

Whether it's the latest announcements, news, system upgrades or maintenance, this is your source to information about First Citizens'. Check back for more updates!

FREE Community Recycling Event

Save the Date: First Citizens' is hosting a FREE Community Recycling Event on Saturday, May 18, 9 AM-12 PM at their New Bedford North Branch, 570 North Front St. (Rain Date: Saturday, May 25, 9 AM-12 PM)

Come securely dispose of those old tax records, bank statements, and more with shredding by Great White Shred. Get rid of old TV's, cell phones, printers, air conditioners, etc with disposal by Junkluggers. We will also be collecting donations of non-perishable can and boxed food items at the event to benefit Saint Anthony of Padua Food Pantry- Food Distribution Center.

PLUS:
- There will be a Fire Engine on display with the opportunity to meet the mascot Sparky
- City of New Bedford Police Department (Official) will be present to conduct car seat safety checks
- Party Characters by Tabby will be available for children to meet a famous princess duo
- FUN 107 will be live-streaming and doing giveaways
- Moby Kit Rescue will be providing information about cat adoptions 




 

Community Baby Shower Donations at Cape Branches

During the month of April, our Cape Branches are accepting baby related donations to benefit the Cape & Islands United Way's Community Baby Shower initiative. In the spirit of a traditional baby shower, the Community Baby Shower is a celebration for new and expectant mothers.

The hope of this initiative is to serve low-income families by providing baby essentials, supplies, and access to local resources that will help give them a stronger start to parenthood. 

Resources needed:

  • Diapers & wipes
  • Clothing
  • Books
  • NEW car seat
  • Rattles & toys
  • Bibs & washcloths
  • Bottles
  • First aid kits
  • Blankets
  • Resource packet
If you would like to donate, but you are unable to make it into a branch, you can also purchase from their Amazon Wish List. To learn more about this initiative and other event dates, visit the Cape & Island United Way's website. 
 
Cape Cod Branches Accepting Children's Book Donations

In partnership with Cape Cod Broadcasting, our branches in the Cape are accepting children's books during the month of April for Financial Literacy Month. Help us raise public awareness of the importance of financial literacy! Books donated may be gently used or new. 

Ways to Pay your Loan
 
In recognition of Getting Better Every day, Doing What’s Right, and Supporting Our Community, we are excited to announce all the ways you can pay your First Citizens’ loans without incurring a fee. Beginning January 8, 2024, you will have the following options:

  • Login to Online or Mobile Banking and pay using a First Citizens’ account.
  • Pay your loan with another institution’s account via our Online Loan Center. You may pay as a guest or create an account.
  • Call 1-844-722-4138 and pay your loan using an account/routing number.
  • Visit one of our First Citizens' Branches.
  • Mail regular payment checks to: First Citizens’ Federal Credit Union, PO Box 4107 Woburn, MA 01888-4107. 
In addition to those fee free options, you may call our Contact Center at 1-800-642-7515 to pay your loan for a $7.50 processing fee. We encourage members to take advantage of the options listed above prior to calling a representative.


Positive Vibes Phone Line

Are you in need of hearing some positive vibes? We got you covered! Call our phone system at 1-800-642-7515 , Press Option 1 for English then Option 7 for a positive message!

Internet Explorer Users- Take Notice
 
Your safety and security is important to us which is why we frequently upgrade our security features and requirements. Due to numerous security vulnerabilities with Internet Explorer, as of December 6th, online banking will no longer be supported by Internet Explorer.  Please use an alternative browser such as Chrome, Firefox or Safari to log into online banking or access your accounts on the First Citizens' mobile app. 


Press Releases

First Citizens’ President & CEO Announces Retirement; Names Successor

First Citizens’ Charitable Foundation Gives to Big Brothers Big Sisters of Cape Cod & Islands to Stay Connected with Youth

Team up with First Citizens’ Federal Credit Union and Give Back to Your Community

First Citizens’ Federal Credit Union Announces Accessory Dwelling Unit (ADU) Loan Program