What You Can Do TO Prevent Fraud
We want to ensure all of our members are not only notified of the latest scams, but also educated on the types of fraud that exist. The more you know, the more likely you will be able to spot an attempt. You can also protect your community by reporting fraud, scams, and bad business practices on the Federal Trade Commission Website.
What is Identity Theft
Identity theft occurs when someone illegally obtains your personal information (such as your name, Social Security number, account numbers, or other identification) and uses it to open new accounts and/or conduct transactions in your name. Essentially, they try to become you.
What about online fraud?
Online fraud occurs when someone unlawfully obtains your personal information (such as your name, Social Security number, account numbers, or online banking login and password) and makes unauthorized transactions on your bank, loan, or credit card accounts. Often called "phishing" or "spoofing," the most current methods of online fraud are fake emails, websites and pop-up windows
We ask that our members please be diligent in managing their accounts and continue to be on the lookout for fraudulent activity. If you notice anything suspicious regarding your accounts or if you feel your debit card information may have been compromised, please contact our Contact Center at 1-800-642-7515.
Here are more ways you can help prevent fraud
- Regularly check your statements and transaction history
- Never give personal information/ account numbers over the phone unless you initiated the phone call
- Use secure browsers when shopping online